Fresh install of Windows 10.
Visual Studio 2015 already installed (might have effected it, not sure)
Installing welkin failed to install the isolated shell with error 1603
Downloaded and installed the isolated shell package from Microsoft successfully.
Then I was able to install Welkin Suite successfully.
Failed to installed vs2013 isolated shell automatically
#1
Posted 06 Aug 2015
#2
Posted 07 Aug 2015
Hi logan.moore,
Windows 10 gives us some strange surprises, especially installing it's isolated shell 2013. We have as well received some random issues with it - like error that there's not enough free space (while it was). However second attempt always worked for us, so we were unable to properly debug this issues.
We'll continue monitoring and will add additional logging for installation process so we'll be able to investigate after the issue have occurred.
Thanks for reporting this - we'll start testing TWS compatibility with W10.
Thanks,
Vladimir
Vladimir Gubanovich
Head of Product
The Welkin Suite
skype id: vladimir.gubanovich
e-mail: vladimir.gubanovich@welkinsuite.com
#3
Posted 07 Aug 2015
Hi,
Win 7
First try:
"The Welkin Suite Setup failed to install prerequisites. Microsoft Visual Studio 2013 Shell (Isolated) Installation failed with error code 1603."
Installed Visual Studio Code and again, the same message.
#4
Posted 08 Aug 2015
Hi joralbert
Try installing the VS2012 Isolated Shell from this link before installing Welkin Suite. That way Welkin Suite doesn't need to install it as a dependency.
https://www.microsoft.com/en-us/download/details.aspx?id=30670
Woah... forums appear to be slightly broken in Edge. Can an admin delete the following posts? Thanks.
#5
Posted 08 Aug 2015
Hi joralbert
Try installing the VS2012 Isolated Shell from this link before installing Welkin Suite. That way Welkin Suite doesn't need to install it as a dependency.
https://www.microsoft.com/en-us/download/details.aspx?id=30670
Woah... forums appear to be slightly broken in Edge. Can an admin delete the following posts? Thanks.
The only correction - VS2013 Isolated shell (available here http://www.microsoft.com/en-us/download/details.aspx?id=40764).
Thanks,
Vladimir
Vladimir Gubanovich
Head of Product
The Welkin Suite
skype id: vladimir.gubanovich
e-mail: vladimir.gubanovich@welkinsuite.com
#6
Posted 18 Nov 2015
This link to download the VS2012 Isolated Shell from Microsoft is no longer valid. I was able to download VS2013 from the following link: http://www.microsoft.com/en-us/download/confirmation.aspx?id=40764 and successfully installed Welkin.
#7
Posted 20 Nov 2015
Hi.
Thank you for the link.
We appreciate your help!
Regares,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#8
Posted 19 Apr 2016
Just got this myself also on Windows 10 Pro Build 14295 (slow ring). I think I just had Windows Updates pending. Reboot resolved.
Thanks
#9
Posted 20 Apr 2016
Hi dougdunfee,
Thank you for your comment.
We will include the handling of a required reboot in the further work on the TWS installer.
Regards,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#10
Posted 04 May 2017
Hi,
have same issue - can't install Welkin Suite app, can't download VS2013 Isolated Shell from Microsoft - not available on their site anymore, restart doesn't help me, installing new version of VS also. Thank you for help.
Pavel
#11
Posted 04 May 2017
Hi Pavel,
Thank you for contacting us with this issue.
You can download Microsoft Visual Studio 2013 Shell (Isolated) here.
Please install it and then you can continue TWS installation. I want to draw your attention that the reboot of your computer can be required.
If you have any additional questions, please contact us. We will be happy to assist.
Regards,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#12
Posted 04 May 2017
Hi,
thank you for Microsoft Visual Studio 2013 Shell (Isolated) instalator. Really appreciate. I was able find where was a issue. Issue was in user folder name under Windows 10 - my user folder name had space between words and characters with diacritics. Instalation process start working after I removed spaces and diacritics from my Windows user folder. Thank you our Windows administrators for this type of issue. Error in log was - can't process a command line. I hope this will help community to solve this issue too.
Pavel
#13
Posted 04 May 2017
Hi Pavel,
Thank you for your response and for sharing the result of your investigation.
Our developers will investigate how we can handle the case when the folder for TWS installation contains spaces or characters with diacritics, and we will solve the case.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#14
Posted 10 May 2017
Hi Pavel,
Thank you for the solution!
Regards,
Kostadin