Failed to update - Incorrect Msi package code
I face that issue displayed in a pop-up when I click Help > Check for Updates
Posted 16 Mar 2020
Hello Frederic.
I kindly ask you to reproduce this one more time and please send us a bug report with attached log files directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please specify your email and enable the 'Attach Log File' checkbox.
This way we would receive your TWS log files which could help us to find a reason for the error.
Also, could you please send the next logs by email (send to ihor.zhabolenko@welkinsuite.com)? %ProgramData%\TheWelkinSuite\UpdaterService\UpdaterService.log
We will wait for your response.
Take Care,
Ihor
TWS Team
Posted 16 Mar 2020
Report bug don and email to you with Log done.
Please let me know how to fix that
Thanks for your help
Posted 17 Mar 2020
Hi Frederic.
Thank you for your reply.
I have just replied to you by email.
If you any other questions, just let me know I will be happy to help.
Kind Regards,
Ihor
TWS Team
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