The FLS inspector is not working, not even showing up info properly.
I've already generated a log from within the app
I am using R17 on Mac OS X Mojave
Posted 12 Nov 2018 and edited 22 Nov 2018
The FLS inspector is not working, not even showing up info properly.
I've already generated a log from within the app
I am using R17 on Mac OS X Mojave
Posted 13 Nov 2018
Hi Jose,
Thank you for contacting us on this and for your bug report.
May I please clarify with you several details which can help us in our investigation related to this issue?
Here are my questions:
Also, can you please let me know if you can apply any changes to your FLS data?
All this information will help us a lot to find a reason and a solution to the issue.
Looking forward to your response.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
Posted 14 Nov 2018
Hi Kate.
I am sorry I did not attach an image.
Please refer to the attachment i just added to this bug report and do let me know if you have any other question
Posted 16 Nov 2018
Hi Jose,
Thank you for your response and for all the information.
In this case, I kindly ask you to download the IDE one more time from the website and please re-install it.
Please let me know if this would help.
Looks like that some controllers don't work properly for the FLS inspector, and re-installing can put things on a proper place.
As for the Layouts tab, you can download the Layouts metadata to your TWS project and after this, you will be able to see a data in this inspector.
Looking forward to your response if re-installing would help.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
Posted 20 Nov 2018 and edited 20 Nov 2018
Hi Jose,
Looks like we have found a reason for the issue, and this is related to some changes after updating Mac OS to Mojave one.
May I please clarify with you if you have this Mac OS currently?
Our developers are already working on solving this issue, and we will include this fix to the next version of TWS for Mac.
Also, if you find any other panels where icons are missed, please let us know.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
Posted 20 Nov 2018
Hi kate:
Yes, i am using OS X Mojave 10.14.1.
Thanks for researching on this.
Please let me know if i can help.
Posted 21 Nov 2018
Hi Jose,
Thank you for your response and we have good news for you!
We have released an updated version of The Welkin Suite with the necessary changes to solve the current issue.
So I kindly ask you to update your TWS and check if the issue would be reproduced.
If you have any other questions or suggestions, please let us know and we'll be happy to assist.
Regards,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
Posted 21 Nov 2018
Hi Kate:
Updating to Blaze R18 fixed the issue.
Thank you very much for your help.
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