Member
Posted 20 Jun 2019 and edited 24 Jun 2019
A project I have stopped being able to pull down Apex classes and triggers. I deleted the project and created it again and couldn't subscribe to classes or triggers. When I hover over the red octogon with the x, I see the error message "A problem occurred during loading metadata". I tried looking for updates and it said there are none. I uninstalled and reinstalled and get the same error.
Is there a log file anywhere with a more meaningful error?
Member
Posted 20 Jun 2019
Hello Steve.
Thank you for your post.
I kindly ask you to reproduce this one more time and please send us a bug report with attached log files directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please specify your email and enable the 'Attach Log File' checkbox.
This way we would receive your TWS log files which could help us to find a reason for the error.
Looking forward to your response.
Regards,
Ihor
TWS Team
Member
Posted 21 Jun 2019
Hello Steve.
Thank you for your bug report.
It seems there was an Author Apex permission you needed, which had somehow gotten upset at some point.
Adding this permission to your profile should resolve the issue.
I hope it should help.
Looking forward to your reply!
Regards,
Ihor
TWS Team
Member
Posted 24 Jun 2019
Hello Steve.
You are welcome.
I'm curious, did everything turn out as well as you would have liked it?
I'm interested in your answer because if we have other users experiencing similar things, and if everything worked out well for you, I would recommend something similar to them.
And if not, I'll know we have some more work to do on this issue.
If you have any additional questions on this, please let me know.
Have a great day!
Regards,
Ihor
TWS Team
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