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TWS not downloading translations



TWS not downloading translations

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#1
windows version welkinsuite

laszlo.foldi

    Posted 21 Nov 2018 and edited 12 Jun 2020

    I've come across a strange bug involving custom labels and translations.

    I have some custom labels, with translations. I tried to get the metadata, but with no success.

    As I only have 1 translated label (from english to hungarian), I have a single file in my translations folder called "hu.translation", however, the content is the following:

    <?xml version="1.0" encoding="UTF-8"?>
    <Translations xmlns="http://soap.sforce.com/2006/04/metadata"/>
    
    

    I clearly created a translation for this label (see attachment), but the XML is empty.


    Attached Files


    7 replies to this topic

    #2

    kate.dulko

      Posted 22 Nov 2018

      Hi Laszlo,


      Thank you for starting this topic and for bringing this to our attention.

      We will investigate how to solve this and I'll keep you updated on our progress on this.


      Best Regards,

      Kate



      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      laszlo.foldi

        Posted 17 Jan 2019

        Hi, any update regarding this topic? 


        Thanks,

        Laszlo



        #4

        kate.dulko

          Posted 17 Jan 2019

          Hi Laszlo,


          Thank you for your post.

          We keep our eye on this issue and it is present in our development plans. Unfortunately, right now, I cannot tell you know when exactly we will work on this.

          Anyway, I will let you know when this is fixed.


          Regards,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


          #5

          laszlo.foldi

            Posted 25 May 2020


            Well, it's been quite some time now. Almost 2 years. Can we ever have this feature? My version still downloads empty .translation files



            #6

            ihor.zhabolenko

              Posted 09 Jun 2020

              Hello Laszlo. 


              We are still looking for a solution to this problem. Because right now, the API returns just this content, so for now we don't know another way how to gain the full body of the translation. Moreover, the other IDEs don't work with this metadata at all.


              I will update if we have any updates on this.


              Regards,

              Ihor


              TWS Team


              #7

              ihor.zhabolenko

                Posted 09 Jun 2020

                Hello Laszlo. 


                We are still looking for a solution to this problem. Because right now, the API returns just this content, so for now we don't know another way how to gain the full body of the translation. Moreover, the other IDEs don't work with this metadata at all.


                I will update you if we have any updates on this.


                Regards,

                Ihor


                TWS Team


                #8

                laszlo.foldi

                  Posted 12 Jun 2020

                  Some of our developers are using Illuminated Cloud, and were able to retrieve these metadata without any problem, also I've tested the API manually, and were able to recieve every translation just fine. I still thing the problem is with TWS invoking the metadata api wrong.






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