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Welkins suite locks up and high cpu usage on refresh code coverage



Welkins suite locks up and high cpu usage on refresh code coverage

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#1
mac version welkinsuite

colton.larocca

    Posted 01 Feb 2018 and edited 07 Feb 2018

    I sent a bug report on this and have updated welkins to latest version. Restarted application and mac multiple times



    11 replies to this topic

    #2

    kate.dulko

      Posted 02 Feb 2018

      Hi Colton,


      Thank you for bringing this to our attention and for your bug report - we got it.


      May I please clarify with you if there were debug log files opened in the editor when the issue occurred?

      A reason for my question is that there are related to this exceptions in your TWS log file. So if you have opened debug logs in the IDE, I kindly ask you to check if the issue would be reproduced after you close'd these files.


      Also, our developers have solved several issues related to the stability of the code coverage functionality and we going to release their changes in the nearest version of TWS for Mac. This version will be available for you already before the end of this week. 

      Can you please let me know if the issue would be reproduced on the updated Blaze R10 version of TWS.


      Thank you,

      Kate



      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      colton.larocca

        Posted 02 Feb 2018

        Hi kate,


        I have been able to reproduce the lock up without anything open other than the code coverage panel and code ...



        #4

        colton.larocca

          Posted 05 Feb 2018

          Hi kate, i have updated to R10, and my suite has still locked up. I am going to restart and send a bug report



          #5

          kate.dulko

            Posted 06 Feb 2018

            Hi Colton,


            Thank you for your update and for your bug report.


            Our developers have started to investigate what could be a reason for the issue that you are faced with when working on code coverage in the IDE.

            May I please ask you to answer these additional questions:

                 1. Have many items do you have in your Code Coverage list? You can easily get this number when you export you code coverage data to CSV file.

                 2. When you click the Refresh button in the Code Coverage panel, do you see the indeterminate indicator? If yes, does the IDE hangs on this stage or after this?


            Thank you,

            Kate


            Kate Dulko
            Customer Relations

            The Welkin Suite

            twitter: @KateDulko
            skype id: d_katerina
            e-mail: kate.dulko@welkinsuite.com

             

              


            #6

            colton.larocca

              Posted 06 Feb 2018

              Hi Kate,


              1. I would say 20 or so....I am unable to check the count as when i run the refresh to populate the code coverage panel welkins freezes up. I cant click export before then....
              2. Clicking refresh button is when i see that system is locking up


              #7

              kate.dulko

                Posted 06 Feb 2018

                Hi Colton,


                Thank you for your quick response.

                In other words, you can check how many classes do you have in your project or how many items are present in the Code Coverage list in Developer Console.

                Also, can you please tell me if the issue would be reproduced on a newly created project or, for example, for a project related to another organization/sandbox?


                Thank you for your collaboration.

                Regards,

                Kate


                Kate Dulko
                Customer Relations

                The Welkin Suite

                twitter: @KateDulko
                skype id: d_katerina
                e-mail: kate.dulko@welkinsuite.com

                 

                  


                #8

                colton.larocca

                  Posted 06 Feb 2018

                  i use another machine for the count , 135 total 


                  i created a new project in another sandbox and worked fine until i opened a class and refreshed code coverage, locked up at that point



                  #9

                  kate.dulko

                    Posted 07 Feb 2018

                    Hi Colton,


                    Thank you for your response.

                    As I understood from your latest posts, the issue occurs when you click the 'Refresh' button and not the 'Show Coloring' one (you mentioned it in one of your bug reports). Is it correct?

                    Also, we would greatly appreciate if you could send us files from this folder: /Library/Logs/MonoDevelop_2017-20-21-{time}.hang - these are native MonoDevelop hang log files that could provide us with an information related to the issue that you are faced with.

                    Our developers are working on this issue right now.


                    Thank you,

                    Kate


                    Kate Dulko
                    Customer Relations

                    The Welkin Suite

                    twitter: @KateDulko
                    skype id: d_katerina
                    e-mail: kate.dulko@welkinsuite.com

                     

                      


                    #10

                    colton.larocca

                      Posted 07 Feb 2018

                      correct from clicking refresh button,  i will email you the files...



                      #11

                      colton.larocca

                        Posted 07 Feb 2018

                        actually not seeing files before 2018....



                        #12

                        kate.dulko

                          Posted 07 Feb 2018

                          Hi Colton,

                          Thank you for your responses.


                          We are going to proceed with our investigation process, and I will keep you updated on its progress or will contact you to ask for additional help if we would have any other questions.


                          Thank you,

                          Kate


                          Kate Dulko
                          Customer Relations

                          The Welkin Suite

                          twitter: @KateDulko
                          skype id: d_katerina
                          e-mail: kate.dulko@welkinsuite.com

                           

                            





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