Overall I have about 20 years of experience in the IT sphere. Of this, for more than 15 years I have been successfully guiding software development as the CTO of Softheme.
I have been impressed with the Salesforce platform from the time I started investigating it and I wanted to be part of the drive to fully unleash its potential. This is what has pushed me to Co-found the Salesforce Developer Group in Kyiv and start The Welkin Suite project.
I pull from my substantial expertise in delivering leading-edge software applications, enterprise-level web systems, cloud computing, and large-scale online social networks. I pride myself in being an effective analyst with a proven ability to implement standards and processes that improve business functionality. I love to lead and motivate individuals to the point of their maximum potential.
Vladimir (or simply Vova) has started as a .NET developer at enterprise projects about 6 years ago, continued working as a scrum master and then jumped to the great world of Salesforce in 2014 as a developer and project manager.
He is dreaming about bringing the same ultimate development experience and productivity from the .NET world to Salesforce, so only interesting business challenges will remain.
I am building strong relationships with stakeholders, and work directly with clients to understand business requirements and develop proactive solutions that ensure success throughout the customer journey.
I work with customers to ensure they're receiving the tools and support needed to achieve their goals. I have an in-depth understanding of the customer's needs and are responsible for communicating common customer behaviors to the sales, marketing, and product teams.
I’m the first point of contact for our prospects when they are seeking information on our products and services. During the first touch, I identify potential customers, highlight the value for them, and communicate on how these products or services can satisfy their needs. I also facilitate the communication between the potential customers and our Product team to set up insightful Demo sessions and reply to all the important questions.
Together with the Head of Customer Success, we support new clients and maintain a good working relationship, so they feel comfortable about the transition from their Trials to the full-fledged Mode.