Hi,
I'm having a issue with download the Salesforce Project of my organization to Beggining a development, as the imagens below.
Does anyone have an idea of what this problem is?
Tks.
issue with download the Salesforce Project of my organization
#1
Posted 18 Dec 2018 and edited 17 Apr 2019
#2
Posted 18 Dec 2018
Hi Jose,
Thank for sharing the issue which you have been faced with.
I kindly ask you to send us a bug report with attached log files directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please specify your email and enable the 'Attach Log File' checkbox.
This way we would receive your TWS log files which could provide us with additional information on a reason for the error.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#3
Posted 18 Dec 2018
Hi Jose,
Thank you for your bug report - we got it.
Can you please let me know if you create a new TWS project downloading it from salesforce organization or you use sources for a project creation?
If you download a new project, may I please clarify with you which metadata type(s) you are going to download to your TWS project?
Also, can you please check if the issue is reproduced when you select another or fewer metadata types during a project creation?
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#4
Posted 18 Dec 2018
Hi kate,
I Uninstall the TWS and install again and now i got it downloading the Salesforce Project of my organization successfully, i don't know why, but it worked!
Thank you for responding quickly.
#5
Posted 19 Dec 2018
Hi Jose,
Thank you for your update!
In this case, I'll close the current topic as Solved.
Also, we will investigate a possible reason for this issue.
If the issue is reproduced or if you have any other questions, please let us know - we'll be happy to assist.
Regards,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com