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[Fixed] Object reference not set to an instance of an object



Object reference not set to an instance of an object

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#1
mac version welkinsuite

denia

    Posted 16 Oct 2017

    Hi,

    I'having a critical issue from my Mac. No matter if it is a new or an existing project. When a try to open any component (class, aura,etc..) I'm getting this fatal error "Object reference not set to an instance of an object". Then If I try to close the non opened component tab, I got a second fatal error and Welking is forced to shut down.

    Please could you help me?

     

    Thanks 


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    6 replies to this topic

    #2

    cristiano-sinadino

      Posted 17 Oct 2017

      I am having the same issue. I have tried pulling from Salesforce, pulling from repo, refreshing metadata, creating new projects but none of these have solved the issue. It would be great if somebody from Welkin support could take a look at this. Thanks 



      #3

      kate.dulko

        Posted 17 Oct 2017

        Hi guys,


        Thank you for contacting us with this issue.


        Our developers have already started to investigate the issue. We are looking for a reason and will fix this asap.

        I will keep you updated on our progress.


        Thak you,

        Kate


        Kate Dulko
        Customer Relations

        The Welkin Suite

        twitter: @KateDulko
        skype id: d_katerina
        e-mail: kate.dulko@welkinsuite.com

         

          


        #4

        kate.dulko

          Posted 17 Oct 2017

          Hi guys,


          The reason for the error and further TWS crash is related to the not updated version of the Mono Framework.


          I kindly ask you to update the Mono Framework directly from the IDE to solve the issue - you can follow the next steps for this: please open 'The Welkin Suite Blaze' menu and select the 'Check for Updates' option.

          After this, TWS will download the updated version of Mono - please go through the installation process and accept all the confirmation steps.

          The IDE will be opened automatically at the end of the Mono installation.


          Please let me know if this helps you to solve the issue or if you would have any additional questions.

          Thank you,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


          #5

          denia

            Posted 17 Oct 2017

            Thanks Kate,

            I have updated TWS and the issue has been fixed :-)

            Have a good day!



            #6

            cristiano-sinadino

              Posted 17 Oct 2017

              Everthing is back to normal, thanks for the quick turnaround !



              #7

              kate.dulko

                Posted 17 Oct 2017

                Hi guys,


                Thank you for your feedback!

                I'll close the current topic as fixed.


                If you would have any other questions, please contact us. We will be happy to answer them and help you.


                Best Regards,

                Kate


                Kate Dulko
                Customer Relations

                The Welkin Suite

                twitter: @KateDulko
                skype id: d_katerina
                e-mail: kate.dulko@welkinsuite.com

                 

                  


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