I get an error while trying to to debug using logs option. Not sure what should I do to resolve?
#2
Posted 05 Apr 2017
Greetings,
Thank you for contacting us with this issue.
I kindly ask you to reproduce the issue one more time and send us a bug report directly from The Welkin Suite IDE. This is available for you in the menu Help -> Report a Bug.
Please enable the 'Attach Log File' checkbox and out your email.
This way we will get your TWS logs which can help us to see the reason for the issue.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
#3
Posted 05 Apr 2017
Reported a bug from the IDE as you advised. Thank you.
#4
Posted 05 Apr 2017
Hey, I am with Deloitte Consulting, exploring TWS IDE for one of our projects. Any immediate help would be greatly appreciated.
Thanks,
Ankit
#5
Posted 05 Apr 2017
Hi Ankit,
Thank you for the bug report with the attached log files.
The reason for the issue which you are faced with is some entries in your Salesforce log file which TWS doesn't recognize or doesn't detect some relations between these entries. This is why the IDE cannot parse the log file correctly and start debugging process.
Our developers are working on handling such cases, and we are going to cover all the possible situations which fail the debug process now.
I will contact you via email to ask some additional information.
We would greatly appreciate your help in our investigation related to this issue.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com